Transforming supply chains for global retailers
Reimagining network visibility
The retailer managed one of the largest private-label supply chains in the region, yet planning teams relied on static spreadsheets that were outdated by the time they were emailed. We introduced a digital control tower that streams telemetry from warehouse management, transport partners, and demand forecasts.
Within six weeks, planners could simulate interventions—rerouting inventory, flexing labor, or renegotiating carrier mix—armed with actual constraints instead of assumptions.
Turning insight into action
Insight alone was not enough; teams needed new rituals to act on it. We embedded a twice-weekly rhythm where regional leads review the control-tower signals, decide on pivots, and log learnings for the next cycle.
Cost-to-serve dropped by double digits while on-time performance surged to 97%.
Milestones that mattered
Every milestone anchored to an operator-facing outcome: visibility, actionability, and autonomy. By the time we exited, the internal center of excellence owned the roadmap and backlog.
